Product Support -
Delivery
Shipment Leadtime
RAD's efficient order placement and delivery process allows us to ship your order within 1 to 5 business days of order placement on most products.
Products that will typically ship within this timeframe include:
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Collision Sensors
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Deburring Tools
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Compliance (Alignment) Devices
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Tool Changers
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General Purpose Parallel Grippers – 2 Jaw and 3 Jaw
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Collet Grippers
Due to parts lead times, shipment of some of our more specialized parallel grippers may take 4-6 weeks. Gripper products that may be affected include:
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Clean Room
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Food Handling
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Harsh Environment
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High Moment
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Long Stroke
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Miniature
Delivery Method
U.S. CUSTOMERS: RAD normally ships via UPS Ground Shipment F.O.B. Tipp City, OH if being delivered within the United States. Alternate shipping methods can be arranged at the time of order placement at the customer's request.
INTERNATIONAL CUSTOMERS: RAD ships all international orders prepaid using the method and account requested by the customer.
Express Shipment
Depending on product and/or production availability RAD will do our best to expedite order fulfillment and delivery in emergency situations. Please call us a 937-667-5705 should you be in need of express order fulfillment and delivery.
If you wish to place an order for a RAD end-effector product, please Place an Order.