Product Support -
RAD feels so strongly about our products' effectiveness and durability that we warrant our Collision Sensors, Compliance (Alignment) Devices, Deburring Tools, and Grippers against manufacturing defects for a full 12 months from product shipment and our Tool Changer line for a full 36 months from product shipment.
If you have a concern with a product purchased from RAD within the warranty period, please call us at 937-667-5705 or e-mail us at email@example.com with the model number, date purchased, and description of the issue you are experiencing for quick, efficient problem resolution.
If your product is outside the warranty period, please refer to Spare Parts for other repair options.
If you wish to place an order for a RAD end-effector product, please Place an Order.